7win7 Terms & Conditions — Platform Rules and Player Obligations

1 Introduction & Acceptance

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and 7win7 ("the Platform", "we", "us", "our") governing your access to and use of the 7win7 website located at https://7win7.io, including all associated betting markets, casino games, account services, promotional offers, and any other features made available through the platform.

By accessing the 7win7 website, creating a player account, making a deposit, or placing any bet or wager, you confirm that you have read, understood, and unconditionally agree to be bound by these Terms in their entirety. If you do not agree with any provision of these Terms, you must immediately cease using the platform and close your account.

These Terms apply to all players accessing the 7win7 platform from Bangladesh and are written in English. The English version of these Terms shall be the authoritative and controlling version in the event of any ambiguity or discrepancy.

2 Eligibility Requirements

Access to and use of the 7win7 platform is subject to the following eligibility requirements, all of which must be satisfied at all times during your use of the platform:

• You must be at least 21 years of age. The 7win7 platform is strictly an adult service intended for players aged 21 and above. No exceptions are made to this age requirement.
• You must be a natural person (not a corporation, trust, partnership, or other legal entity) acting on your own behalf and for your own account.
• You must have the legal capacity to enter into a binding agreement under the laws applicable to your jurisdiction.
• You must not be a resident of, or accessing the platform from, any jurisdiction where online betting and casino gaming is expressly prohibited by applicable law.
• You must not be a current or former employee, contractor, director, officer, or close family member of any such person associated with 7win7 or its affiliated partners and game providers.
• You must not be self-excluded or subject to any voluntary or mandatory exclusion order from online gambling services.

7win7 reserves the right to request proof of age and identity at any time. Accounts found to be operated by players who do not meet the eligibility requirements will be suspended immediately, all pending bets voided, and any deposited funds returned to the original payment method subject to verification.

3 Account Registration

3.1 One Account Per Player

Each player is permitted to hold exactly one registered account on the 7win7 platform. Operating multiple accounts — whether under the same identity, different identities, or through any other arrangement — is strictly prohibited and constitutes a material breach of these Terms. All duplicate accounts will be closed and any accumulated balances forfeited.

3.2 Accuracy of Registration Information

When registering, you are required to provide accurate, current, and complete information including your full legal name, date of birth, residential address, contact number, and preferred payment method. Providing false or misleading registration information is a breach of these Terms and may constitute fraud.

3.3 KYC Verification

7win7 operates a Know Your Customer (KYC) verification process. Prior to processing any withdrawal, you will be required to submit valid government-issued identity documentation (National ID card, passport, or birth certificate) and, where required, proof of address and proof of payment method ownership. Failure to complete KYC verification will result in withdrawal requests being held pending documentation review.

3.4 Account Credentials

You are solely responsible for maintaining the confidentiality of your username and password. You must not share your account credentials with any other person. 7win7 will never ask you to disclose your password through any communication channel. Any activity recorded on your account is your sole responsibility until a security compromise is formally reported to our support team.

4 Deposits & Withdrawals

4.1 Accepted Payment Methods

7win7 accepts deposits and processes withdrawals exclusively in Bangladeshi Taka (BDT) through the following supported payment channels: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank Mobile Banking, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. The list of accepted payment methods is subject to change at any time without prior notice.

4.2 Deposit Terms

The minimum deposit amount on 7win7 is ৳500. Deposits are credited to your account balance in real time upon confirmation from the payment provider. 7win7 does not charge any fees on deposits; however, your payment provider may apply their own transaction charges, for which 7win7 accepts no responsibility.

4.3 Withdrawal Terms

Withdrawal requests from verified accounts are processed on the same business day during Bangladesh Standard Time (BST, UTC+6) business hours. Withdrawals are made exclusively to the same payment method used for the corresponding deposit unless otherwise approved by the 7win7 compliance team. The minimum withdrawal amount is ৳1,000.

4.4 Anti-Money Laundering

7win7 maintains strict Anti-Money Laundering (AML) compliance procedures. Deposits must be made from payment accounts that are owned and registered in your own name. The use of third-party accounts for depositing or withdrawing funds is strictly prohibited. 7win7 reserves the right to request documentation evidencing the source of funds at any time and to delay or refuse withdrawals pending satisfactory completion of AML checks.

5 Betting & Gaming Rules

5.1 Sportsbook Bets

All sports bets placed on the 7win7 platform — including cricket (BPL, IPL, T20 World Cup, ICC fixtures, Bangladesh Tigers internationals), football, volleyball, and all other offered markets — are governed by the specific market rules displayed at the time the bet is placed. 7win7 reserves the right to void any bet placed on an event that is cancelled, suspended, or affected by circumstances beyond its control, including but not limited to weather, technical failure, or force majeure events.

5.2 In-Play Betting

In-play (live) betting markets are subject to rapid odds changes. Bets accepted prior to a material change in the state of play will be settled at the odds displayed at the time of bet acceptance. 7win7 accepts no liability for connectivity issues, delayed data feeds, or client-side technical failures that may affect a player's ability to place in-play bets.

5.3 Casino Games

All casino games available on the 7win7 platform — including slots, live dealer games, Andar Bahar, Teen Patti, baccarat, roulette, and all other titles — use certified Random Number Generators (RNG) or live studio equipment provided and audited by the game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others). The theoretical return-to-player (RTP) percentages for each game are those published by the respective game studios.

5.4 Bet Errors & Malfunctions

In the event of a technical malfunction, game error, or manifest pricing error, 7win7 reserves the right to void affected bets and return stakes to player accounts. Winnings generated from an error or malfunction are not valid and will not be paid. 7win7 will make reasonable efforts to notify affected players promptly.

6 Bonuses & Promotions

From time to time, 7win7 offers promotional bonuses, free bets, deposit match offers, cashback schemes, and other incentives to eligible players. The following general terms apply to all promotions unless explicitly stated otherwise in the specific promotion's terms:

• Each promotion is available to eligible players only and is subject to the specific wagering requirements, minimum deposit amounts, validity periods, and game restrictions stated in the offer details.
• Bonus funds must be wagered the required number of times before any associated winnings can be withdrawn. Wagering requirements will be clearly stated for each offer.
• 7win7 reserves the right to withdraw, modify, or cancel any promotion at any time. Players who have already claimed a promotion and meet its terms will not be retroactively affected by changes made after acceptance.
• Promotions are intended for personal, recreational use only. Systematic or professional exploitation of promotional offers — including but not limited to matched betting, arbitrage betting, or coordinated bonus abuse — is prohibited and will result in account termination.
• Players may not hold multiple bonus offers simultaneously unless explicitly permitted by the specific promotion's terms.
• 7win7 reserves the right to request additional verification from any player claiming a promotion and to withhold bonus-related winnings pending satisfactory verification.

7 Prohibited Conduct

The following conduct is strictly prohibited on the 7win7 platform and constitutes a material breach of these Terms, which may result in immediate account suspension, permanent termination, forfeiture of account balance, and referral to relevant law enforcement authorities:

• Providing false, inaccurate, or misleading personal information during registration or at any subsequent time.
• Using the platform while under the age of 21 or assisting any underage person to access the platform.
• Operating or accessing multiple accounts in any form, whether under your own identity or through any other arrangement.
• Using automated software, bots, scripts, algorithms, or any artificial means to place bets, access the platform, or exploit game mechanics.
• Engaging in match fixing, spot fixing, or any form of corruption in relation to any sporting event offered on the 7win7 sportsbook.
• Attempting to defraud 7win7 or other players through any means, including through chargeback fraud, collusion, or manipulation of game outcomes.
• Using funds derived from criminal activity or any form of money laundering on the platform.
• Exploiting software vulnerabilities, bugs, or technical errors for financial gain.
• Transferring, selling, or otherwise assigning your account or account balance to any third party.

8 Intellectual Property

All content on the 7win7 platform — including but not limited to the website design, layout, graphics, logos, text, software code, database structures, game interfaces, and promotional materials — is the proprietary property of 7win7 or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for personal, non-commercial recreational purposes only. This licence does not permit you to reproduce, distribute, publicly display, reverse engineer, scrape, frame, or create derivative works from any content on the 7win7 platform without prior written authorisation.

9 Privacy & Data

7win7 collects, processes, and stores personal data in accordance with its Privacy Policy, which forms an integral part of these Terms and is incorporated herein by reference. By using the platform, you acknowledge and consent to the collection and processing of your personal data as described in the Privacy Policy.

7win7 uses industry-standard SSL encryption (256-bit) to protect data transmitted between your device and our servers. We do not sell personal data to third parties for marketing purposes. Data is shared only where required for payment processing, KYC verification, fraud prevention, and legal compliance obligations.

For full details on how your data is collected, used, retained, and your rights in relation to that data, please refer to the Privacy Policy page.

10 Responsible Gaming

7win7 is committed to promoting responsible gambling among all players. We provide a range of tools to help players manage their gambling activity:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits from their account settings. Once set, limits take effect immediately and can only be increased after a 24-hour cooling-off period.
• Session Time Limits: Players may set maximum session durations after which they will be automatically logged out of the platform.
• Cool-Off Periods: Players may request a temporary suspension of their account for a period of 24 hours, 7 days, or 30 days.
• Self-Exclusion: Players who wish to exclude themselves from the platform for an extended period may request a self-exclusion of 6 months, 1 year, or permanently. Self-exclusions cannot be reversed before the selected period has elapsed.
• Reality Checks: Pop-up notifications reminding players of time spent on the platform during active sessions are available on request.

If you believe that your gambling has become a problem, we urge you to use the self-exclusion facility immediately and to contact our support team at [email protected]. For further guidance, please visit our Responsible Gaming page.

11 Limitation of Liability

To the fullest extent permitted by applicable law, 7win7, its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or in connection with your use of the platform, including but not limited to loss of winnings, loss of data, loss of profits, or any other financial loss.

7win7 does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. The platform is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, to the maximum extent permitted by law.

In no event shall 7win7's total liability to you for all claims arising out of or relating to your use of the platform exceed the total amount deposited by you in the 12-month period immediately preceding the event giving rise to the claim.

12 Amendments & Termination

12.1 Amendments to Terms

7win7 reserves the right to amend, update, or replace these Terms at any time. Updated Terms will be published on this page with a revised effective date. Where amendments are material, we will endeavour to notify registered players via the email address or contact number associated with their account at least 7 days prior to the changes taking effect. Your continued use of the platform after the effective date of any amendment constitutes your unconditional acceptance of the revised Terms.

12.2 Account Termination by Player

You may close your 7win7 account at any time by contacting our support team. Any remaining balance at the time of closure (subject to completed wagering requirements and pending KYC verification) will be returned to your nominated payment method within a reasonable period.

12.3 Account Termination by 7win7

7win7 reserves the right to suspend or permanently close any account at any time, with or without prior notice, if we determine at our sole discretion that a player has breached these Terms, engaged in prohibited conduct, or that continued operation of the account poses a legal, financial, or reputational risk to the platform. In cases of confirmed fraud or Terms breach, account balances may be forfeited in whole or in part.

13 Governing Law

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws applicable to the operation of the 7win7 platform. Any disputes that cannot be resolved amicably between the parties shall be submitted to binding arbitration under internationally recognised arbitration rules.

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court or arbitral tribunal of competent jurisdiction, that provision shall be deemed severed from the remainder of the Terms, which shall continue in full force and effect.

14 Contact Information

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of the 7win7 platform, please contact our support team. Our customer support operates 24 hours a day, 7 days a week, including Bangladesh public holidays.

Support contact (plain text, not a link): [email protected]

Our support team will respond to all enquiries within 24 hours during standard Bangladesh Standard Time (BST, UTC+6) business hours. For urgent account security issues, please indicate "URGENT" in your message subject to receive priority handling.